A Comprehensive Guide to the 11 Trends Shaping Digital Customer Experience in 2021 DOWNLOAD REPORT

Customer experience blog

E-commerce Optimization

Tips, best practices and expert interviews to help you improve the customer experience and increase conversion rates through experimentation and personalization. 

2020 was unprecedented. Prepare yourself for what's around the bend in 2021.

A Comprehensive Guide to the 11 Trends
Shaping Digital Customer Experience in 2021

Download report
Don't throw away hard-earned traffic.
Make your website work overtime - so you don't have to.
+250%
click-through rate
+19%
conversion rate
+5%
average order value
  • Full featured experimentation platform
  • AI-powered personalization
  • In-depth user insights
  • Feature toggling and progressive rollout
Trusted by
Request a demo
Don't throw away hard-earned traffic.
Make your website work overtime - so you don't have to.
+250%
click-through rate
+19%
conversion rate
+5%
average order value
  • Full featured experimentation platform
  • AI-powered personalization
  • In-depth user insights
  • Feature toggling and progressive rollout
Trusted by
Request a demo