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Customer experience blog

Website Optimization Ideas

Tips, best practices and expert interviews to help you improve the customer experience and increase conversion rates through experimentation and personalization.

7 min read

The Role of Statistical Significance in A/B Testing

AB Tasty

June 21, 2021

15 min read

Everything You Need to Know About Conversion Funnels

AB Tasty

May 28, 2021

14 min read

The Pros and Cons of Blue-Green Deployments

AB Tasty

May 20, 2021

4 min read

Seven Skill Sets Needed for Effective A/B Testing

Mary Kate Cash

April 14, 2021

12 min read

Frequentist vs Bayesian Methods in A/B Testing

Hubert Wassner

January 7, 2021

7 min read

How to Use Continuous Optimization For a Higher Webinar Attendance Rate

The Livestorm Team

January 6, 2021

14 min read

What is Eye Tracking & Why You Should Use it For Your Business

Rebecca Hey

January 5, 2021

6 min read

Use Heatmaps to Uncover Areas of Improvement on your Website

Robin Nichols

December 4, 2020

6 min read

Everything You Need to Know About Conversion Rate

AB Tasty

December 2, 2020

7 min read

Call to Action: A Simple Guide to More Conversions

AB Tasty

November 16, 2020

9 min read

10 Best WordPress Landing Page Templates

Anthony Brebion

October 8, 2020

12 min read

CRO: A Complete Guide to Conversion Rate Optimization

Anthony Brebion

August 28, 2020

7 min read

10 Web Optimization Tips to Increase Your Average Order Value

Sharanya Manola

June 2, 2020

7 min read

15 Practical Tips to Boost Your Call to Action Click-Through Rate (CTR)

Rebecca Hey

May 15, 2020

7 min read

Conversion Tips to Ensure Your Visitors Click ‘Add to Cart’

Sharanya Manola

May 4, 2020

5 min read

Tips for Managing Customer Experience During Covid-19

Robin Nichols

March 26, 2020

4 min read

Ways to Stay Connected to Your Customers, No Matter What

Robin Nichols

March 20, 2020

6 min read

5 Quick Tips to Fix a Homepage that is Killing your Conversion Rates

AB Tasty

March 2, 2020

9 min read

Better Understand (And Optimize) Your Average Basket Size

Hubert Wassner

February 18, 2020

10 min read

How To Write A Perfect Abandoned Cart Email That Will Reignite Customers’ Purchase Desire

Chloe Annas

February 7, 2020

7 min read

How to Build Customer Loyalty

Sharanya Manola

February 6, 2020

7 min read

An Introduction to CCPA Compliance

Rebecca Hey

January 29, 2020

6 min read

Best Practices to Creating Pop-Ups that Convert

Anthony Brebion

January 27, 2020

6 min read

The Price is Right: How to Optimize Free Shipping Offers

AB Tasty

January 17, 2020

10 min read

Everything You Need to Know About App Store Optimization

Chloe Annas

January 13, 2020

7 min read

How to Make People Click on Your Call-to-Action

Robin Nichols

January 12, 2020

6 min read

7 of the Best Landing Pages from 2019

Emily Wood

January 9, 2020

2 min read

3 Takeaways From CXL’s State of Conversion Optimization Report 2019

Robin Nichols

December 17, 2019

7 min read

Decision Fatigue and Its Effect on Website Conversion Rates

Rebecca Hey

December 13, 2019

7 min read

6 Behavioral Targeting Success Stories (and How You Can Copy Them)

Rebecca Hey

December 9, 2019

7 min read

5 Website Optimization Tools that Every Marketer Needs

Rebecca Hey

December 9, 2019

4 min read

Is Running CRO Experiments Complicated?

Matthieu Demaugre

December 9, 2019

3 min read

Should You Still Use Pop-Ups?

Sascha Scheuren

December 2, 2019

6 min read

How to Create Better 404 Pages

Emily Wood

November 27, 2019

7 min read

What is Growth Hacking?

Rebecca Hey

November 22, 2019

7 min read

How to Get More Instagram Followers for your Travel Brand

Chloe Annas

November 19, 2019

7 min read

52 Email Subject Lines That Work From Fashion and Beauty Brands

Sharanya Manola

November 18, 2019

6 min read

Pushing the Right Buttons: Do Green CTAs Always Work Better?

Sumit Khemlani

November 18, 2019

4 min read

Your Holiday SEO Checklist: 6 Steps to Achieve Maximum Traffic and Revenue This Season

The Botify Team

November 15, 2019

3 min read

Should you Make the Main CTA on Mobile ‘Stick-to-Scroll’?

Céline Le Tourneur

November 4, 2019

5 min read

10 Tips for Using Live Chats on Your Website

Emily Wood

October 30, 2019

6 min read

A Guide to Boosting Lead Generation With SEO

Emily Wood

October 29, 2019

8 min read

How and Why to Use Video in Your Email Marketing in 2019

Rebecca Hey

October 28, 2019

6 min read

4 Great Strategies for B2C Lead Generation

Emily Wood

October 28, 2019

3 min read

Should You Hide Your Checkout Page Navigation Bar?

Sascha Scheuren

October 28, 2019

7 min read

Creating An Ebook Landing Page That Converts

Chloe Annas

October 25, 2019

8 min read

How to A/B Test Your Facebook Ads and Skyrocket Engagement

Chloe Annas

October 25, 2019

8 min read

How to Use Instagram to Grow Your Website Traffic For Free

Sharanya Manola

October 24, 2019

6 min read

Proven Tips to Increase Your Amazon Conversion Rates

Emily Wood

October 21, 2019

5 min read

14 Examples of CTAs You Can’t Resist

Emily Wood

October 13, 2019

8 min read

Top Digital Marketing Tools To Consider Using in 2019

Sharanya Manola

September 3, 2019

6 min read

Why You Should Use Chatbots On Your E-Commerce Website

Emily Wood

September 2, 2019

8 min read

5 Ways To Analyze Your Website Traffic

Emily Wood

August 27, 2019

6 min read

How to Make the Perfect Call-to-Action for Facebook Ads

Emily Wood

August 23, 2019

6 min read

Abandoned Cart Email Template Examples That Work

Emily Wood

August 22, 2019

7 min read

How To Write A Good User Satisfaction Survey

Emily Wood

August 21, 2019

8 min read

Skyrocket Your Conversions with These PPC Landing Page Best Practices

Chloe Annas

August 19, 2019

5 min read

The Problem is The Choice: The Frontier of A/B Testing

Hubert Wassner

August 14, 2019

6 min read

Using One-to-One Messenger Bots for Lead Generation

Emily Wood

August 14, 2019

11 min read

The Ultimate Guide to Optimize Your Amazon Product Listings

Emily Wood

August 8, 2019

7 min read

How to Write an Irresistible Email Subject Line That Boosts Open Rates

Chloe Annas

August 5, 2019

5 min read

Writing a Customer Survey: What to Ask and Best Practices

Sharanya Manola

August 2, 2019

9 min read

20 Examples of Excellent Lead Generation Forms

Jessica Foster

July 26, 2019

7 min read

Free and Paid Survey Tools For User Experience Research in 2019

Sharanya Manola

July 25, 2019

7 min read

Ultimate Checklist to Creating a Facebook Ad That Converts

Chloe Annas

July 23, 2019

9 min read

The Definitive Guide to Writing High Converting Emails

Sherry Gray

July 19, 2019

7 min read

How to Build (Not Buy) an Email List

Sharanya Manola

July 17, 2019

9 min read

The Best Times to Send Marketing Emails

Sharanya Manola

July 17, 2019

7 min read

A B2B Lead Generation Starter Guide For New Businesses

Emily Wood

July 11, 2019

10 min read

How to Get More Instagram Followers for Your Retail Brand

Rebecca Hey

July 10, 2019

6 min read

10 Real Estate Landing Pages Nailing Customer Experience

Emily Wood

July 8, 2019

13 min read

CRO for Bloggers: How to Convert Readers Into Customers

Alex Birkett

July 8, 2019

6 min read

5 Things You Need to Know About Squeeze Pages

Emily Wood

July 5, 2019

8 min read

2019 Lead Generation Intro Guide

Sharanya Manola

July 3, 2019

5 min read

How Hero Images Can Make Your Website More Engaging

AB Tasty

June 28, 2019

7 min read

Anchoring Bias and Its Effects on Decision-Making

Sharanya Manola

June 24, 2019

7 min read

NPS Survey Best Practices That Will Help Evolve Your Customer Service

Emily Wood

June 21, 2019

12 min read

The Merits of Storytelling in Digital Marketing

Ana Aranda Castillo

June 18, 2019

6 min read

What Is Retargeting and How Can It Increase Conversion Rates?

Sharanya Manola

June 14, 2019

7 min read

Opt-In vs. Opt-Out: A Guide to Email Marketing

Emily Wood

June 13, 2019

6 min read

How to Reduce Churn to Increase Profitability

Sharanya Manola

June 7, 2019

6 min read

Introduction to Google Tag Manager

Sharanya Manola

May 29, 2019

8 min read

What is ‘Bias’ And How to Apply it to Web Optimization

Sharanya Manola

May 14, 2019

8 min read

How to Calculate, Track, and Analyze Conversion Rates

Sharanya Manola

May 6, 2019

8 min read

You’ve Been Framed: How The Framing Effect Impacts UX Testing & Design Choices

Sharanya Manola

April 25, 2019

20 min read

The Role of Psychology in CRO

Ana Aranda Castillo

April 15, 2019

8 min read

Loss Aversion Strategies to Dial-Up Your Ecommerce Conversion

Sharanya Manola

March 6, 2019

24 min read

Conversion Optimization Glossary

Anthony Brebion

February 21, 2019

7 min read

How Priming Users’ Expectations Improves Your Website’s UX

Sharanya Manola

February 15, 2019

7 min read

Halo Effect: What it is, Why it Works and How to Use it

Sharanya Manola

February 5, 2019

3 min read

Peak-End Rule Effect: How to Use it to Sell More

Robin Nichols

February 4, 2019

1 min read

How the Isolation Effect Can Boost your Conversions

Robin Nichols

February 3, 2019

2 min read

How to Harness the Bandwagon Effect in Ecommerce

Robin Nichols

February 1, 2019

3 min read

The Barnum Effect: How it Affects Marketing and Conversions

Robin Nichols

January 30, 2019

6 min read

How Marketers Can Overcome Their Confirmation Bias

Sharanya Manola

January 30, 2019

10 min read

Cognitive Dissonance: How You Can Resolve It And Drive More Conversions

Sharanya Manola

January 24, 2019

6 min read

9 Easy Tips For Creating An About Us Page That Will Work For Any Brand

AB Tasty

January 18, 2019

10 min read

Using The Principles of Persuasion to Influence Decision-Making

Sharanya Manola

January 11, 2019

6 min read

7 Ways To Make Your Testimonials More Persuasive

Sharanya Manola

December 21, 2018

7 min read

The Art of Writing Sales Follow-Up Emails to Boost Customer Loyalty

Stacey Wonder

December 20, 2018

6 min read

8 Best Practices for Creating Long-Form Content

Kelly Kirwan

December 17, 2018

5 min read

6 Tips for Making Your Ecommerce Business Ready for Voice Search

Hiral Atha

December 14, 2018

5 min read

Facebook Marketing Tips: 5 Ways To Increase Your Sales This Holiday Season

Kevin Urrutia

December 5, 2018

5 min read

How to Easily Boost your Average Order Value

Robin Nichols

December 5, 2018

5 min read

The Non-Coder’s Introduction to Mobile-First, Responsive Email Design

Julian Canlas

December 3, 2018

9 min read

Use These 8 Web Design Principles to Boost Your Email Conversion

Sharanya Manola

November 15, 2018

8 min read

6 Techniques To Build Lead Capture Forms

Anthony Brebion

October 30, 2018

9 min read

Cognitive Biases Definition Plus 6 Powerful Marketing Examples

Julia Schneider

October 29, 2018

4 min read

5 Examples of Email Remarketing Campaigns to Get Inspiration From

Julia Schneider

October 29, 2018

6 min read

How Cohort Analysis Can Increase Your Conversions

Charlie Carpenter

October 24, 2018

3 min read

3 Ways Customer Reviews Can Grow Your Sales

AB Tasty

October 23, 2018

4 min read

How the Unconscious Motivates Online Conversions

Robin Nichols

October 12, 2018

11 min read

How to Write Good Product Descriptions That Convert and Drive Sales

Anthony Brebion

October 9, 2018

10 min read

10 Best Practices to Creating Powerful Sign-up Forms

Anthony Brebion

October 8, 2018

4 min read

Statistics: What are Type 1 and Type 2 Errors?

AB Tasty

September 22, 2018

5 min read

Server-Side Testing: Definition, Advantages and Examples

Robin Nichols

September 14, 2018

6 min read

Marketing, Distilled: Essential Marketing Principles of 2019

Robin Nichols

September 3, 2018

4 min read

6 Effective Ways to Increase Online Customer Retention

Lucy Benton

August 15, 2018

8 min read

The Psychology Behind CRO

Robin Nichols

July 20, 2018

8 min read

Learning From the Best: An Interview with CRO Expert Chris Goward

AB Tasty

July 18, 2018

5 min read

15 Ways to Drastically Improve Your B2B Conversion Rates

AB Tasty

July 14, 2018

4 min read

7 Tips for Implementing A/B Testing in your Social Media Campaigns

Freddie Tubbs

July 3, 2018

6 min read

5 Clever Scarcity and Urgency Examples to Boost your Conversions

Anthony Brebion

June 27, 2018

5 min read

How Does Page Speed Really Affect your Conversions

Anthony Brebion

June 27, 2018

7 min read

How to Improve your Conversion Rate Using SEO

Anthony Brebion

June 26, 2018

6 min read

How to Effectively A/B Test your Content Headlines

Anthony Brebion

June 26, 2018

9 min read

A Beginner’s Guide to A/B Testing your Emails

Anthony Brebion

June 25, 2018

7 min read

A Beginner’s Guide to Usability & User Testing

Anthony Brebion

June 8, 2018

8 min read

The Definitive Guide to Creating Perfect Product Listing Pages in 2020

Anthony Brebion

June 5, 2018

8 min read

10 Best Practices for Shopping Cart Page Optimization

Anthony Brebion

June 5, 2018

7 min read

How to A/B Test Without Jeopardizing your SEO Efforts

Anthony Brebion

May 29, 2018

9 min read

How to A/B Test your Landing Page: a Step-by-Step Guide

Anthony Brebion

May 16, 2018

7 min read

What Lies Behind Website Optimization?

Anthony Brebion

May 2, 2018

14 min read

The Best Landing Page Builders in 2019

Anthony Brebion

May 2, 2018

10 min read

10 Examples of Successful Ecommerce Product Pages

Anthony Brebion

May 2, 2018

7 min read

Great Value Proposition Examples

Robin Nichols

March 21, 2018

8 min read

How to Define and Track your KPIs

Robin Nichols

March 19, 2018

15 min read

Tactics To Boost Your Ecommerce Conversions

Robin Nichols

March 13, 2018

5 min read

Expand your Optimization Scenarios by Using a Tag Manager

Anthony Brebion

March 10, 2018

5 min read

The Science Behind Purchasing Anxiety

AB Tasty

February 28, 2018

10 min read

Understanding Bounce Rate to Improve It

Robin Nichols

February 26, 2018

4 min read

The Pros and Cons of Multivariate Tests

Robin Nichols

February 20, 2018

4 min read

A/A Testing: A Waste of Time or Useful Best Practice?

Robin Nichols

February 19, 2018

7 min read

A/B Test Hypothesis Definition, Tips and Best Practices

Robin Nichols

February 16, 2018

5 min read

Recover Visitors who Abandon Their Shopping Carts

Robin Nichols

February 9, 2018

9 min read

10 Techniques to Reduce Shopping Cart Abandonment

Robin Nichols

February 9, 2018

5 min read

Understanding Shopping Cart Abandonment

Robin Nichols

February 9, 2018

6 min read

Above the Fold vs. Below the Fold: Does it Still Matter Today?

Anthony Brebion

February 4, 2018

7 min read

Client and Server-Side A/B Testing – The Best of Both Worlds!

Robin Nichols

February 1, 2018

6 min read

How to Improve Click Through Rate

Anthony Brebion

January 22, 2018

11 min read

The Complete Guide to Generating Leads on Your Landing Page

Anthony Brebion

January 20, 2018

10 min read

Tips & Best Practices to Optimize your Landing Pages

Anthony Brebion

January 19, 2018

8 min read

Should Retailers Include a Facebook Login Button?

AB Tasty

January 15, 2018

6 min read

The Ecommerce Conversion Funnel Survival Guide

Robin Nichols

January 3, 2018

13 min read

Examples of the Best Landing Page Designs in 2019

Anthony Brebion

December 28, 2017

8 min read

How to Create the Perfect Landing Page?

Anthony Brebion

October 25, 2017

6 min read

15 Free Bootstrap Landing Page Templates

Anthony Brebion

September 24, 2017

5 min read

What Door Design Can Show Us About Website Usability

Beatrice Bender

June 21, 2017

4 min read

How Vote Leave Used Data Science and A/B Testing to Achieve Brexit

Beatrice Bender

June 14, 2017

5 min read

How UX Improvements Can Help you Increase your Conversions

Beatrice Bender

June 13, 2017

1 min read

Top 20 of the Best Landing Pages for Lead Generation

AB Tasty

June 8, 2017

3 min read

Optimize your UX to Increase your Chances of Conversion

Beatrice Bender

May 24, 2017

5 min read

How to Avoid Flickering in A/B Tests

Anthony Brebion

April 7, 2017

1 min read

Track Single or Multiple Conversions

Anthony Brebion

April 7, 2017

5 min read

Colors and Fonts: What Drives Conversions

AB Tasty

November 3, 2016

4 min read

3 Critical Ingredients for Successful A/B Tests

AB Tasty

June 15, 2016

4 min read

A/B Testing Technology: How to Measure the Impact on Site Speed

AB Tasty

June 7, 2016

6 min read

Time to Put Your Live Chats to the (A/B) Test?

AB Tasty

June 7, 2016

6 min read

10 Psychology Tricks You Can Find On High Converting Sites

AB Tasty

June 2, 2016

5 min read

7 Strategies to Inspire, Engage and Convert Mobile Users

AB Tasty

May 6, 2016

6 min read

7 Ways to Create Higher Converting A/B Test Ideas

AB Tasty

April 25, 2016

7 min read

5 A/B Test Case Studies and What Y