Your goals are our goals.
With our team behind yours, you can accomplish more.
We set you up for success with optimization expertise, localized support, and dedicated people focused on your growth objectives. From strategic planning to continuous progress, we’re with you at every step ensuring an impactful experience optimization roadmap.
Benefits
The perks of partnering with us
You won’t be alone
We’re not just a platform, we’re your experience optimization partner. Optimization is a journey we take together.
Undivided Attention
You’ll have a dedicated CSM to work with you to tackle your goals. We believe consistency is the key to helping you build better experiences faster.
Expert Consulting
Our team provides superior consulting adapted to your CRO maturity. We turn your ideas into reality regardless of where you are in your optimization journey.
Internal Visibility
We empower you with strategies that help you share your CRO vision and evangelize a culture of experimentation across your departments.
Personalized approach
We learn the ins and outs of your business, products, team organization, and ROI production to adapt our support to you.
Getting to know you is our step one.
Local Support
We have teams all over the globe to partner with you. Timezones and language barriers don’t stand in the way of your optimization success.
Immediate implementation
With stellar strategic and technical support, we build with you. From day 1, implement campaigns independently or with our developers for expert-level campaigns.
Values
Our company values are backed by data
Client satisfaction
9.3/10
Our quality of support rating on G2. You’re in good hands.
Impact
35,000
The number of tests we helped our clients launch last year. We’re dedicated to your success.
Above and beyond
3 minutes 3 seconds
The average response time to answer our clients’ questions. With our reactivity, you won’t be waiting long.
One team, one dream
40%
The percentage of customer facing team members working around the globe to provide you with regional support. We’re in this together and wherever.
Our support
Here’s how we can help
Dedicated people
Keep up your ideal experimentation momentum with our team.
You’ll have a dedicated Customer Success Manager acting as your personal experimentation consultant, sharing best practices and trends across industries. We pursue a deep understanding of your business to help you build a strong culture of experimentation and personalization internally.
Technical resources and an extra hand
Consider our team an extension of yours.
You get the support of our front-end development team to set up complex campaigns – unlocking new levels of possibilities for your business. Continuous optimization is something we take personally. Get the most out of AB Tasty by submitting feedback and suggestions on how to improve our platform for your benefit. Last year, we implemented over 300 ideas from customers.
Operational and strategical advisory
We assist with campaign setup, analysis, strategic decision-making, and the development of high level ROI roadmaps tailored to your goals.
Advanced workshops are open to you to foster expertise and practical knowledge in digital optimization, allowing you to take ownership of campaigns and develop mature CRO strategies that accelerate goals. Your team will be guided through the highest levels of CRO certifications and have the option to participate in workshops for further development.
Customer journey
Your journey with AB Tasty
Kick-off your journey with a dedicated CSM and Key Account Manager to understand your goals and expectations
Jump into training with CRO fundamentals and become well versed with our platform
Create a mutual plan for sucess with your CSM, prioritize your goals, determine quick wins, and more
Start your first campaign and take control of your campaign creation workflow
Earn your AB Tasty certification to build confidence using the day to day functions of our platform
Review your campaign, analyze your results, evaluate your initial roadmap, and make any strategic changes with us by your side
Keep going! Monitor your progress, stay updated with what’s new to AB Tasty, and stay on top of your ROI goals
Get the most value out of AB Tasty by maximizing your ROI with continuous optimization
See who’s on your team
Consider our team and extension of yours
Customer Success Management
Collaborates with you and guides you through everyday usage of our platform ensuring more success, higher ROI, and more experimentation, personalization, intelligent search, and product recommendations.
Key Account Manager
Ensures AB Tasty meets and exceeds your expectations, managing the day-to-day relationships and account details.
Partner Success Manager
Works with agency and technology partners to continuously provide the right level of knowledge transfer for client success.
Technical Support Engineer
Helps you set up the tests that you want to implement, can code more advanced campaigns at your request and maintains quality assurance.
Grow faster with AB Tasty
Get a custom walkthrough of the platform