Customer Success Team

Your goals are our goals.

With our team behind yours, you can accomplish more.

Benefits

You won’t be alone

We’re not just a platform, we’re your experience optimization partner. Optimization is a journey we take together.

Undivided Attention

You’ll have a dedicated CSM to work with you to tackle your goals. We believe consistency is the key to helping you build better experiences faster.

Expert Consulting

Our team provides superior consulting adapted to your CRO maturity. We turn your ideas into reality regardless of where you are in your optimization journey.

Internal Visibility

We empower you with strategies that help you share your CRO vision and evangelize a culture of experimentation across your departments.

Personalized approach

We learn the ins and outs of your business, products, team organization, and ROI production to adapt our support to you.
Getting to know you is our step one.

Local Support

We have teams all over the globe to partner with you. Timezones and language barriers don’t stand in the way of your optimization success.

Immediate implementation

With stellar strategic and technical support, we build with you. From day 1, implement campaigns independently or with our developers for expert-level campaigns.

Values

Customer journey

Your journey with AB Tasty

Kick-off your journey with a dedicated CSM and Key Account Manager to understand your goals and expectations

Jump into training with CRO fundamentals and become well versed with our platform

Create a mutual plan for sucess with your CSM, prioritize your goals, determine quick wins, and more

Start your first campaign and take control of your campaign creation workflow

Earn your AB Tasty certification to build confidence using the day to day functions of our platform

Review your campaign, analyze your results, evaluate your initial roadmap, and make any strategic changes with us by your side

Keep going! Monitor your progress, stay updated with what’s new to AB Tasty, and stay on top of your ROI goals

Get the most value out of AB Tasty by maximizing your ROI with continuous optimization

See who’s on your team

Consider our team and extension of yours

Customer Success Management

Collaborates with you and guides you through everyday usage of our platform ensuring more success, higher ROI, and more experimentation, personalization, intelligent search, and product recommendations.

Key Account Manager

Ensures AB Tasty meets and exceeds your expectations, managing the day-to-day relationships and account details.

Partner Success Manager

Works with agency and technology partners to continuously provide the right level of knowledge transfer for client success.

Technical Support Engineer

Helps you set up the tests that you want to implement, can code more advanced campaigns at your request and maintains quality assurance.

Grow faster with AB Tasty