Understanding Consumer Trends
No escaping it, consumers are cutting spending and times are tough. Proving value from your tech stack for a simple and more perfect online experience has never been more crucial in retaining customers. Join our panel discussion, where we will share ideas and thoughts on how to get value from your digital experience data across your organization to keep customers happy.
FullStory will give details on their consumer study 2023, giving you a detailed analysis of the upcoming trends:
- The most important element of a great digital experience, according to consumers
- The digital issues consumers find most frustrating (and make them most likely to abandon)
- Which industries are nailing digital experiences—and which need to step up their game