As 2023 starts, we all know how the current climate is affecting everyone, not just marketers and product teams. The cost of living crisis, supply chain difficulties, economic constraints and the difficulty cutting through the noise.
Forget about Blue Monday, this webinar is designed for you to remember the reason why you got into CX in the first place. Let’s focus on the fundamentals of CX and what makes a digital experience memorable and meaningful.
In partnership with Contentsquare we will be discussing:
- How to identify friction and bad user experiences on your site
- Create real empathy with your audience by understanding their needs and frustrations
- How to move quicker and faster in order to improve the customer experience on your site
- Testing, optimization, personalization, customer discovery journey – all the ways you can delight your customers!
- Real-life practical examples from our customers
Find out how to optimize your site, quickly and efficiently, based on data in order to make memorable user experiences that will drive customer lifetime value and brand loyalty.
Save your seat below!