Perfecting CX: How to Build and Scale Authentic Digital Experiences


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Authenticity is key to delivering memorable experiences.

Today, all customers are digital customers. Authentic, personalized experiences are no longer a “nice to have”. In fact, they are expected, and the lasting impact of Covid-19 on consumer behavior has only heightened the importance of deploying outstanding digital experiences to every customer, every time. 

Covered in this session:

  • Why authentic experiences really matter
  • The key components of a superior digital experience
  • Tips for scaling your experience optimization strategy
  • Audience Q&A

This session is now available on-demand.



  • Terrence Fox
    Head of Innovation
  • Greg Batchelor
    VP Marketing
    AB Tasty

Now, get your friends and colleagues on board!

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