E-BOOK

Personalization Principles to Get Us From ‘Now’ to the ‘New Normal’

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Introduction

Consumer behavior is changing on a dime. What was true all along has become exacerbated by the global pandemic – buying patterns constantly evolve.

 

Challenge

How are brands looking to put in place personalization strategies supposed to keep up?

What you’ll learn

  • Global attitudes towards spending and buying habits
  • Ways to harness AI to power experiments
  • Tips and predictions for managing CX post-pandemic
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